Delete Your Account — Tawletna

Developer: Sagio Apps · Last updated: October 20, 2026

This page explains how to permanently delete your Tawletna account and what happens to your data when you do. Deletion is permanent and cannot be undone.

Delete from inside the app (fastest)

Open Tawletna and sign in.
Tap the gear icon on the home screen to open Settings.
Scroll down and tap Delete account.
Confirm both warnings. Deletion runs immediately.

Request deletion without the app

If you no longer have the app installed, email sagio.apps@gmail.com with the subject "Delete my account", sent from the Google or Apple email address you signed in with (so we can verify the account is yours). We process requests within 30 days.

What is deleted

Your player profile — display name, the link to your Google/Apple sign-in, email address, and avatar images.
Your rating, rank, and tier.
Your XP, level, statistics, quest and season progress, crowns, coins, and cosmetic items.
Your friends list, friend code, pending requests, and blocks — removed from your friends' accounts too.
Your membership (Tawletna+) records and rewarded-ad records.
Feedback you sent from the app, and the record of which days you used it.

What is kept, and why

Opponents' match history. Records of completed matches are kept so your past opponents keep their own history — but your name and avatar are removed from them, leaving an anonymous entry that can no longer be linked to you.
Purchase records. Records of what was bought, when, for how much, and the store's own transaction identifiers are retained as required for financial record-keeping and to prevent billing fraud (for example, a refunded purchase being claimed again) — but your account identifier is removed from them, and the only account marker kept with them is one that can no longer be linked to you. They cannot be used to identify you.
Ban records. If your account was banned for breaking our Terms, the identifier of the device you played on and a one-way hash of your sign-in email stay on our ban list, so the ban cannot be dodged with a new account. They let us recognise the same device or email again; they do not contain your name or email address.
Records of our staff's actions. If our staff ever acted on your account (for example adjusting your coins or marking it as a test account), the record that the action happened, and when, is kept so our own changes stay accountable — but your account identifier and any note our staff wrote are removed from it, so it can no longer be linked to you.
Founding seat numbers. If you held a reserved founding seat, its number stays taken so no other founder's number changes — but your account identifier is removed from it, so the seat no longer points to you.

No retained data identifies you personally. Copies of your data in our backups, and our server logs (which can include your account id), are deleted automatically within 30 days of your deletion (a few older backups, made before this rule, will be gone by the end of October 2026). Crash reports and usage analytics are collected without your account id, so they cannot be linked to your account and are not part of it. Apart from the items above, nothing from your account is kept.

Deleting some data without deleting your account

The app's Settings offer a permanent reset of your practice statistics, XP and level, trophies, quest progress, and match history — without deleting your account, rating, or purchases.

For any other partial-deletion request (for example, removing your avatar images or clearing your friends list), email sagio.apps@gmail.com from your sign-in email address and describe what you want removed. We process requests within 30 days. The same retention rules above apply: opponents' anonymized match records and fraud-prevention purchase records cannot be selectively removed.